Last updated: February 2026

1. Introduction
FGS Entertainment ("we", "our", "us") operates the Eventix mobile application. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Data We Collect
- Account information: full name, email address, phone number, date of birth, nationality, city
- Booking & ticket data: events booked, ticket types, payment references
- Usage data: app interactions, feature usage, session metadata
- Support messages: subject, message content, and admin replies

3. How We Use Your Data
- To provide and improve the Eventix service
- To process event bookings and ticket issuance
- To send booking confirmations and service notifications
- To respond to support requests
- To maintain the security and integrity of our platform

4. Data Storage & Security
- Data is stored on secured, encrypted servers
- Access is limited to authorised personnel
- We use industry-standard security measures (HTTPS, encrypted tokens)

5. Third-Party Services
- Payment processing may be handled by third-party payment gateways
- We do not sell your data to third parties

6. Your Rights
- Access: request a copy of your personal data
- Correction: update inaccurate information via your profile
- Deletion: delete your account and associated data via Account Settings
- Contact: reach us through the in-app Contact Support feature

7. Contact Us
For privacy concerns, use the Contact Support option inside Help & Support in your profile.